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A number of items in this FAQ list have short instruction movies. They can be recognized by the camera icon at the start of an item. Click the camera icon to start the movie.

If you cannot find your question in the list below, please contact the Helpdesk

  • General

How can I set a language preference for Studyweb?
How do I sign in?
If I want to use Studyweb as a lecturer, do I have to do everything by myself?
How can I get my course on Studyweb?
How can I see if my course is on Studyweb?
How can I create a reading list in the library catalogue for my course? 
How can I use Studyweb as a student assistant?

  • Important settings

How can I set a language preference for Studyweb? 
MS Internet Explorer settings for registration reports (Excel)
Email via your own email programme (e.g. Outlook) or via Studyweb email

  • Registration

How do I register for a course?
Does registration for a course imply registration for the exam?
How do I register for a group?
How can I see for which course or group I have been registered? 
How can I open or close registration for my course?
How can AIOs, TOIOs and other employees register for a course on Studyweb?

  • Registration reports

How can I see who has registered for my course? 
MS Internet Explorer settings for registration reports (Excel)
How can I print the list of registrations?
Why is the 1st page empty when I open the list of registrations? 

  • Email

How can I send an email to the students of my course? 
Email via your own email programme (e.g. Outlook) or via Studyweb email

  • Folders and groups

How can I, as a lecturer, organise my course in Studyweb?
How can I create a new (sub-)folder or how can I change one of the existing folders?
Can students create subfolders under their group folder?
How can I let student groups create their own subfolders?
How can I create groups for my course?
How can I put course materials on Studyweb?
How can I create a reading list in the library catalogue for my course?

  • Adding lecturers and employees

I am the lecturer of a course, but not list of lecturers in Studyweb? What should I do?
How can I add a lecturer to my course?
How can I add a reviewer to my course? 
Why do I get an error message while adding a lecturer?
How can AIOs, TOIOs and other employees register for a course on Studyweb?
How can I use Studyweb as a student assistant?

  • News

How does the newspage work?
How can I subscribe to news channels?
What is News of My Courses / My Subjects?
How can I set alerts on folders so I will be notified about new items?

How can I set a language preference for Studyweb?

Studyweb is available in two languages: Dutch and English. Setting your language preference is not done within Studyweb, but by setting a language preference in the web browser you are using. If no language setting has been set, Studyweb will choose the English user interface. The procedure for setting a language preference in Internet Explorer (IE 7) is:

  • Go to Tools, Internet Options in MS Internet Explorer
  • Select the tab General and click Languages
  • Add your language preference and ensure with the Move Up/Move Down buttons that your language preference is on top of the list.
  • Click OK.
  • Click the Refresh button of your browser.

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How do I sign in?

  • Go to http://studyweb.tue.nl/
  • Click Login in the menu in the left frame.
  • Use your standard username and password (the same one you use to log on to the university network).

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If I want to use Studyweb as a lecturer, will I have to organise everything myself?

At the beginning of every academic year, all courses are put on the Studyweb with a default design. If you wish, you can change this design yourself or contact the Helpdesk to assist you.

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How can I register for a course?

You can register for a course by lsigning in to Studyweb, going to the Course Selector, selecting the relevant course, course component or group and then registering by clicking the Register button. Courses with green-coloured discs or completely or partly green-coloured cylinders in front of the name are open for registration.

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Does registration for a course imply registration for the exam?

No. Registration for following a course is different from registration for an exam and is organized via different systems. Registration for a course goes via Studyweb, registration for an exam goes via Owinfo.  In the Course Selector it is possible to go directly from the information about a course to the application for registration for exams.

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How can I register for a group?

Registering for a group is comparable to registering for a course. By clicking in the course selector the +-sign in front of the name of a course, the course components and groups become visible. Between brackets is indicated how many students registered and, if applicable, the maximum number of students that can register. Course components and groups with green-coloured discs or completely or partly green-coloured cylinders in front of the name are open for registration.

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How can I see if I have been registered for a course or a group?

In the course selector you can see for which courses and which groups you have been registered. After login, click Course Selector in the left frame and the list with your courses and groups appears. Courses, course components and groups for which you are registered appear in bold. When you have been registered for a group, you will see date and time of registration in the right frame.

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How can I get my course on Studyweb?

If your course has not been put on Studyweb, you may contact the Studyweb helpdesk of your department.

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How can I see if my course is on Studyweb?

Via the Course Selector you can see if your course is on Studyweb. After login and clicking Course Selector the list of courses for which you have been registered as a lecturer is shown. Besides you can search for courses via the Search option in the left frame of the Course Selector.

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How can I open registration for AIOs, TOIOs and other employees?

To enable AIOs, TOIOs and other employees to register for a course in Studyweb, you need to indicate that registration for this course should be open for this group. To do this:

  • Select your course in the Course Selector
  • In the toolbox in the right hand part of the screen, click Instance Maintenance
  • Select the option Registration open to employees
  • Click Save Permanently

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How can I open or close the registration for my course?

Go to Course Selector and click the course name of the course you were looking for. If you have sufficient permissions, a Toolbox will appear in the right frame. Click Instance Maintenance in this Toolbox. In the right frame of the page that appears you can change the registration status. After the change, click Save Temporarily, then Save Permanently.

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How do I put course materials on Studyweb?

When you click course selector, your list of courses is displayed. Select the course you are looking for, then click Open Folder in the right frame. In the left frame a folder tree with your course folders appears. Then:

  • Select the folder you would like to post course material in
  • Click New in the upper part of the screen
  • Fill in the subject title, write a accompanying message if necessary and include one or more attachments
  • Click Post
  • The course material is now on Studyweb and students can see and/or download it

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How can I, as a lecturer, organise my course in Studyweb?

You are free to design the setup of your course as you wish. For an easy start, we offer a default layout with 4 folders:

Announcements

This folder is used for news messages. These messages also appear on the Studyweb newspage as "News from my courses" 

Handouts

This folders is used for course materials like lecture presentations, additional materials, etc.

Q & A

This folder can be used to collect and answer questions from students.

Study guide

This folder is used to post the general outline of the course and all kinds of organisational details regarding the course.

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How can I create a new (sub-)folder or how can I change one of the existing folders?

To change the name of an existing folder:

  • Select your course in the course selector
  • Then click "Instance Maintenance" in the toolbox on the right
  • In the folder tree that appears, select the folder you want to change
  • Change the name (NL + ENG), then click Save Temporarily
  • Click Save Permanently in the top frame, then Update folders on Studyweb.

To add a (sub-)folder:

  • Select your course in the course selector
  • Then click "Instance Maintenance" in the toolbox on the right
  • Click New Folder if you want to create a folder at the main level
  • If you wish to create a folder at a sublevel, first select the main folder for this sublevel, then click New Folder.
  • Add a name (NL + ENG) for the folder
  • Then select the type of folder, the preferred default view for this folder, and set the access rights.
  • If you wish to change the contents of the folder for a direct link to a URL,  add a URL.
  • Click Save temporarily, then Save Permanently and finally Update folders on Studyweb.

To create multiple folders (e.g. for several groups):

  • Select your course in the course selector
  • Then click "Instance Maintenance" in the toolbox on the right
  • Select the tab "Multi Edit"
  • Select the appropriate level (Components or Groups)
  • Select the course components or groups you want to add a folder to
  • Click Add New Folder
  • Add a name (NL + ENG) for the folder
  • Then select the type of folder, the preferred default view for this folder, and set the access rights.
  • If you wish to change the contents of the folder for a direct link to a URL,  add a URL.
  • Click OK.
  • Then click Save temporarily, then Save Permanently and finally Update folders on Studyweb.

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How can I send an email to the students of my course?

To send an email to the students of a course:

  • Select your course in the course selector
  • In the lower part of the right frame you will find the mailing list relevant to you.
  • Click the email list to send an email.

To send an email to the students registered for a group or a course  component:

  • Select your course in the course selector
  • Click the +-sign in front of the course name
  • Select the course component or group of your choice
  • Click the relevant email list in the lower part of the right frame to send an email

To send an email to more than one group at once:

  • Select your course in the course selector
  • In the right frame, click Instance Maintenance in the toolbox
  • Select the tab Multi Edit
  • Select the relevant level (course component or group)
  • Select the course components/groups you want to send an email to
  • Then click Mail to Selection

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Email via your own email programme (e.g. Outlook) or via Studyweb email?

In Studyweb, you can choose between two methods for sending email to the email lists for courses, course components and groups:

  1. Via the (limited) email function in Studyweb. Sending email is handled by Studyweb, but you cannot send attachments and your email is not stored in the Sent Items folder (there is, however, an option to send a copy of the email to yourself to compensate for this). The advantage of this method is that it always works, regardless of the operation system you are using and independant of the settings of the email programme installed on your computer.
  2. Via the email programme installed on your computer (e.g. Outlook). In this case, the email programme must be configured for your TU/e email account (the so-called NT or Exchange account). If the email programme has been configured for another email account, e.g. that of your internet provider at home, this method will not work.

How to set your preference?

  • After signing in, click Profile in the lower left corner
  • In the lower part of the screen, select the option "Use Studyweb integrated email client" for method 1 en deselect it for method 2.

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How can I see who has registered for my course?

When you click Course Selector you get a list of the courses you are lecturing:

  • Select the course you want the list of registrations for
  • In the right frame, you find a toolbox with a number of options to generate a list of registrations.
  • Click one of the options to generate the list.

Options for registration lists are:

  • A regular list of registrations (name, ID nr, study programmes, time of registration, email address). When clicking this option, you can choose to click through the web report or to export the list to PDF or (printable) Excel (options in upper left corner of the page).
  • A regular list of registrations with picture
  • A basis Excel report in which you can add or delete columns as you wish, e.g. to create your own (partial) result list or a an attendance list

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MS Internet Explorer settings for registration reports (Excel)

In order to retrieve the Excel reports with MS Internet Explorer, you may have to change a security setting in Internet Explorer:

  • In Internet Explorer, go to Tools, Internet Options and select the tab Security
  • Choose the zone Internet, then click Custom Level
  • Scroll through the list of options until you reach the options for Downloads
  • Set the option Automatic Prompting for File Downloads to Enable
  • Click OK and repeat this for the zone Local Intranet

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How can I print the list of registrations for my course?

There are different ways to do this:

  1. Look up your course in the course selector. In the right part of the screen you find a toolbox with links to the different kinds of reports (simple list, list with pictures, Excel report). Clicking the link to the simple list or the list with pictures gives you a set of interactive webpages with the list of registrations. By clicking the name of the course, a course component or a group, you get the list of registrations for this item only. You can export this list to PDF or (printable) Excel by clicking the links in the upper left part of the webpage. Clicking the link to the Excel report in the toolbox gives you a list in Excel that you can further edit yourself, e.g. for an attendance list or a list of marks.
  2. Look up your course in the course selector. In the right part of the screen you find a toolbox. In this toolbox, click the link Instance Maintenance. In the screen that follows, choose the tab Registrations. In the lower right part of the screen you find the links to the different reports. Further steps are the same as in method 1.
  3. Look up your course in the course selector. In the right part of the screen you find a toolbox. In this toolbox, click the link Instance Maintenance. In the screen that follows, choose the tab Multi-Edit. Select the groups or course components you want to have the list of registrations of. Then click the option Registration Report or Registration Report with pictures. Further steps are the same as in method 1.

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I am the lecturer of a course, but not list of lecturers in Studyweb? What should I do?

Studyweb automatically copies the data about the course from the official Study Guide (Owinfo). If you are listed there as lecturer for the course, you will automatically obtain the lecturer permissions in Studyweb. If you are not listed as a lecturer, please contact the Education Administration and ask them to correct the data in de official Study Guide. In the night after the data have been corrected, Studyweb will be updated and you will also be listed as a lecturer for the course in Studyweb.

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Why is the 1st page empty when I open the list of registrations?

This is known problem of the reporting software we use for Studyweb (Crystal Reports). The problem occurs when the number of registrations is >15. This problem will remain to exist for a while yet. The solution is click on to the next page or to use the Export PDF or Export (printable) Excel buttons in the upper left corner of the screen.

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[Translate to English:] Hoe kan ik een meekijker toevoegen aan mijn vak?

[Translate to English:] Om een meekijker toe te voegen:

  • Ga naar de Course Selector en selecteer uw vak
  • Klik in de toolbox in het rechterframe op Instantiebeheer
  • Selecteer dan het tabblad Meekijkers
  • Klik op het +-teken
  • Vul de naam of een deel ervan in bij het veld Zoek
  • Klik op Toevoegen als u meer dan één docent wilt toevoegen
  • Klik op Toevoegen en Sluiten na de laatste docent
  • Klik daarna op Definitief Opslaan bovenin het scherm

Om een meekijker te verwijderen:

  • Ga naar het tabblad Meekijker zoals hierboven beschreven
  • Selecteer de docent in het blok Meekijkers
  • Klik op het "-" teken, daarna op Definitief Opslaan

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How can I add a lecturer to my course?

To add a lecturer:

  • Go to the Course Selector and select your course
  • In the toolbox on the right hand side of the screen, click Instance Maintenance
  • Click the tab Lecturers
  • In the box Level, select the level (course, course component, group) to which you wish to add a lecturer.
  • In the box Lecturers to Add type all or part of the name of the person you wish to add and type Enter
  • Select the lecturer you wish to add and click the +-sign
  • Repeat this procedure if you wish to add more than one lecturer
  • Then click Save Permanently in the upper part of the screen

To remove a lecturer:

  • Go to the tab Lecturers as described above.
  • In the box Level, select the level (course, course component, group) from which you wish to remove a lecturer.
  • In the box Current Lecturers select the lecturer you wish to remove
  • Click the "-" sign, then click Save Permanently

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How can I add a reviewer to my course?

To add a reviewer:

  • Go to the Course Selector and select your course
  • In the toolbox on the right hand side of the screen, click Instance Maintenance
  • Click the tab Viewers
  • Click the +-sign
  • In the box Find type all or part of the name of the person you wish to add and type Enter
  • Select the lecturer you wish to add
  • Click Add if you wish to add more lecturers
  • Click Add and Close after having added the last lecturer
  • Then click Save Permanently

To remove a reviewer:

  • Go to the tab Viewers as described above
  • Select the person you wish to remove from the list
  • Click the "-" sign, then click Save Permanently

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Why do I get an error message while adding a lecturer?

When you try to add a lecturer to your course and behind the name the message "No usercode!" appears, some data about this lecturer are missing in the central human resources system (HRM). Studyweb uses this system for lecturers data. The problem is solved by sending an email to the Helpdesk, which will take care that the missing data are added to the human resources system. In the night after the data have been corrected in the human resources system, they become available in Studyweb, so the lecturer can be added to the course.

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How can I create groups for my course?

  • Go to the Course Selector and select your course
  • In the toolbox on the right hand side of the screen, click Instance Maintenance
  • If you wish to create groups at the main level, click Create New groups.
  • If you wish to create groups under a course component, first select the component in the folder tree, then click Create New groups.
  • Fill in the number of groups you want to create
  • If you want different names than the default name "Group", change the prefix and/or the suffix (NL + ENG).
  • If you want to set a maximum maximum number of registrations for the groups, fill in the maximum. A maximum of "0" means "no maximum".
  • Click Create, then Save Permanently and finally Update folders on Studyweb

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How can AIOs, TOIOs and other employees register for a course?

In Studyweb, AIOs, TOIOs and employees are all treated as employees. This means you cannot automatically register for all courses. Only for courses that are explicitly opened to employees you can register. The lecturer makes this decision. If a course is open to employees, the registration procedure is the same as for students.

Unfortunately, it happens that some essential data for Studyweb are missing in the human resources system (HRM). If you do not manage to register, please contact the Helpdesk. They will take care that the data are corrected in the human resources system.

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Can students create subfolders under their group folder?

If the lecturer has granted you or your group sufficient permissions to do so, you can create your own subfolders under the group folder (or under your personal folder).

To create your own subfolder:

  • Select your group folder via your Favorites. You can also reach this folder via the Course Selector, click the + sign before the course name, select your group and click Open Folder in the right hand part of the screen.
  • If the lecturer granted you sufficient permissions, a button Manage Folders appears above the folder tree. Click Manage Folders.
  • Add a new subfolder, add a name (NL + ENG), choose the type of folder and set the access rights.
  • Click Save to create the folder.

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How can I let student groups create their own subfolders?

As a lecturer, you can give student groups permission to create their own subfolders under their group folder.

To grant these permissions to one group:

  • Go to the Course Selector and select your course
  • In the toolbox on the right hand side of the screen, click Instance Maintenance
  • Select the group, then select the option Registered students can manage their own folders.
  • Click Save Temporarily, then Save Permanently

To grant these permissions to more than one group:

  • Go to Instance Maintenance as described above
  • Select the tab Multi Edit
  • Select the tab Groups
  • Select the groups you wish to grant these permissions to
  • Then click Registered students can manage groups under the heading Change Actions.
  • Click Save Permanently

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How can I use Studyweb as a student assistant?

As a student assistant, you can use your student account to assist with a course. In order to achieve this, the helpdesk first has to grant you permission to manage the course. Ask the lecturer to send a request for this to the helpdesk. The procedure to grant you the necessary permissions will take about 15 minutes.

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How does the newspage work?

The newspage consists of four parts:

  1. General news: General announcements about Studyweb. These announcements are also shown on the sign-in page.
  2. News of My Courses: In this newsblock announcements that are posted in folders marked as so-called news folders (determined by the lecturer), are displayed. You only see announcements from news folders of courses you have (been) registered for or of which you are lecturer. By clicking the link you open the announcement. Announcements are displayed on the news page for 1 month (if not deleted earlier by the lecturer). 
  3. My Subscriptions: Every user has the possibility to subscribe to one or more course folders. For folders to which you have subscribed and for which you selected the option that you wish to be notified of new items via the news page, the notifications are displayed under My Subscriptions.
  4. News of My Educational Programmes, Department news, Other news: These are news channels that are maintained by educational programmes, departments and other news providers. If you as a student are registered for one or more educational programmes, you are automatically subscribed to the corresponding news channels. As an employee, you are automatically subscribed to the news channels of your department(s). In addition, you can subscribe to all other channels via the option Channel Subscriptions. Because these news channels are delivered as so-called RSS feeds, you can also select this news through so-called RSS readers. For more information about what RSS is and how it works, click here.

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How can I subscribe to a news channel?

The function for subscribing to news channels can be reached in three ways:

  1. Via the TU/e Education Portal. After signing in to the portal, choose My Data, Studyweb profile.
  2. Click Studyweb profile in the lower left part of the screen, then click News in the left frame.
  3. Via the newspage, option Channel Subscriptions at the bottom of the news tree in the left frame.

How do you subscribe to a news channel?

  1. Select the news channels you wish to see the content of.
  2. Then click the disk drive icon above the list of channels to save your selection.

Students are automatically subscribed to the channels of the educational programmes for which they are officially registered. Employees are automatically subscribed to the channels of the departments they are officially registered with. Because these news channels are delivered as so-called RSS feeds, you can also select this news through so-called RSS readers. For more information about what RSS is and how it works, click here.

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What is News of My Courses / My Subjects?

You find News of My Courses / My Subjects on:

  1. The TU/e Education Portal after signing in.
  2. The Studyweb newspage (the page first displayed after signing in).

Under the heading News of My Courses / My Subjects announcements are displayed that are posted in folders marked as so-called news folders (determined by the lecturer). You only see announcements from news folders of courses you have (been) registered for or of which you are lecturer. By clicking the link you open the announcement. Announcements are displayed on the news page for 1 month (if not deleted earlier by the lecturer).

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How can I create a reading list in the library catalogue for my course?

It is possible in Studyweb to create a list of literature from the library catalogue with direct links to books, online journals and articles and other resources (e.g. your own URLs). In the list, you can add comments to a reference. For a complete manual, click here.

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How can I set alerts on folders, so I will be notified about new items?

You can let Studyweb notify you when new items are posted in a folder. To do that, you need to subscribe to these folders. For every subscription to a folder, you can set preferences for the way in which you want to be notified. The options are (combining options is possible):

  1. Immediately send a notification via email.
  2. Post an announcement on the news page under My subcriptions
  3. Send a daily report via email
  4. Send a weekly report via email
  5. Send a monthly report via email

Subscribing to a folder goes as follows:

  • Go via your Favorites or via the option Open Folder at your course in the Course Selector to the folder you would like to subscribe to.
  • Select the folder. Above the folder tree, click Manage Alerts.
  • Select now your information channels, change the name of the alert if you wish (default, this is the name of the course folder), then click OK.

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