The TU/e puts a lot of effort into coaching and counseling its students. If you
receive a negative recommendation, you will not simply be sent away at the end
of the first year. You will first receive counseling. You can access counseling from
within your own department or from the Education and Student Service Center
(STU).

The department
All TU/e departments have study advisors who can answer all kinds of questions
about your Bachelor’s program. The study advisor is not linked to a certain case
study, project or course, but can be consulted about all kinds of subjects that
affect your academic progress or planning. This usually happens in a personal
consultation, which can be initiated by either the student or the study advisor.
These are confidential consultations that take place in an open atmosphere.
You can discuss any issue, such as your study schedule, time planning, study
methods and possible personal issues. Apart from study advisors, some
departments also have freshmen coordinators, mentors, tutors and study coaches who are there to support students. This varies per department. Whatever the support, counseling or coaching, it is up to you to take the initiative to ask for help when things don’t go according to plan.

The Education and Student Service Center (STU)
In addition to the support at your own department, you can also contact the
Education and Student Service Center (STU). STU is the central point at Eindhoven University of Technology, where students, designers, PhD students and employees can ask all sorts of questions about student records, internationalization and student and academic support.

This includes:
• Enrollment and termination of enrollment for (international) students
• Payment, administration and information regarding the notebooks
• Student grants, scholarships and financial support in the case of study delay
• Career counselling and training
• Introduction week
• Ombudsman function
• Individual guidance

In other words, plenty of support. Don’t hesitate to come and ask for help!