• How far has your request been processed?
• Error message when trying to fill out request form?
• Rates/charges and order processing
• Order documents yourself via your IBL account

Requesting publications not in the TU/e Library collection
Books and/or journal articles not in the TU/e Library collection, may be obtained from elsewhere (on loan or photocopies) via Inter-library loan (IBL). Use request form below. You may also use the form for internal requests.

Note: Requesting publications from the Library Stackroom
Requests for books or journal articles which are held in the Library Stackroom may be made via the catalogue. Articles are delivered as pdf, books may be collected at the Library information and lending desk or, if you wish, may be mailed to your office address.

• Document Delivery Request Form

To use the request form you require your library membership number and pin code. If you do not have these at hand, please contact the library helpdesk

To see which requests for delivery of books and/or journal articles are currently being processed for you, see the status page in our Inter-library loan system.
This page also tells you which books - which have been borrowed for you from other libraries - you currently have on loan, and by which date they must be returned. The status page may also be reached from the request menu

In order to use the new Inter-library loan system, the Java Virtual Machine (JVM) plug-in is required. If the plug-in has not been installed, you will be shown the error message "Object Property or Method Expected" when attempting to log in. To install the Java plug-in, go to http://java.com/en/download/manual.jsp 

• Consult charges/rates list for an overview of costs.
• Expenses for ordering a book on loan or ordering photocopies of an article may be paid cash at the lending/information desk where the publication is collected. You may charge expenses to a department or subdepartment budget number if you are authorized to do so. Ask your department or subdepartment for the budget number.
• Books which have been ordered on loan for you will be forwarded to your TU/e office address, or you may collect them at the information desk of the Central Library, De Hal building.
• Photocopies are sent to you via e-mail or, if that is not possible, sent by internal mail. 

If you have your own account for inter-library loan (IBL), you can send requests for document delivery to other libraries directly via the PiCarta system. Find out more about how to open IBL account.